Holiday Inn Express & Suites Niagara Falls, an IHG Hotel

The hotel is in a nice area. Lots of stores and restaurants. It's very clean and they have quiet hour so it's peaceful from 10p to 8a. The lady that was getting breakfast ready on Christmas day was so sweet! She was the only staff member who smiled and greeted us. She had a cute sparkly outfit.

Linen and Robert in the kitchen are phenomenal. They do an amazing job! The manager was also wonderful and her staff is very friendly and helpful! The location is great for everything surrounding it and more!

I like how convenient it was not too far away from everything, staff was very friendly, very pet friendly my dog had a good time as did we.

Cleanliness, very friendly staff, close to attractions it’s a 15 minute ride to the Falls and Aquarium, the complimentary breakfast and 24 hour coffee and tea was phenomenal especially when arriving late or leaving early

The staff are so friendly and the breakfast is great. The man who manages the breakfast is so friendly and will help you to find a table if the area for the breakfast is full. The bedrooms are clean and nice and the beds are comfortable. The housekeepers clean the room every day if you book more than night.